Frequently Asked Questions

Got questions? We have compiled answers to the most common queries about our digital assets marketplace.

Q. What exactly is included in a source code purchase?
Each purchase contains the full functional source code package in a ZIP archive, complete database structure schemas (usually .sql files), a detailed step-by-step installation and configuration guide, and any packaged media/assets required to compile and run the project locally.
Q. How are the digital products delivered?
All products are delivered **instantly** after payment confirmation. You will be redirected back to your customer account, where you can download the product package immediately from your "My Orders" panel. A secure download token is generated dynamically for your transaction.
Q. Which payment gateways do you support? Are they safe?
We accept payments through India's leading secure payment gateways: **Razorpay** and **PhonePe**. Both platforms support UPI (Google Pay, PhonePe, Paytm), Netbanking, Credit Cards, and Debit Cards. All transaction details are encrypted with SSL protocols directly through secure APIs, meaning we never store or see your bank or card details.
Q. What should I do if the project fails to compile or run?
First, double-check that your local hosting environment meets the system specifications outlined in the setup guide. If you still encounter compiler or database connection errors, reach out to our active developer desk via email (admin@okokprojects.com) or WhatsApp. We provide 30 days of standard setup support.
Q. Can I customize the source code I purchase?
Absolutely! Once you purchase a project, you own a license that fully permits you to modify the source code, adjust layout themes, integrate custom APIs, and customize functionalities to match your personal, learning, or commercial requirements.
Q. What is your refund policy?
Due to the immediate, downloadable nature of digital assets, all sales are final and non-refundable. However, in the rare event that a downloaded ZIP is corrupt, incomplete, or fails to function as described and our support team is unable to resolve the issue for you within 7 days, we will process a complete refund.
Q. Can I republish the code or templates on public platforms?
No. All code templates are copyrighted. You are strictly prohibited from reselling, sub-licensing, or redistributing our raw source code, assets, or database templates on public GitHub repositories, forums, or third-party marketplaces.

Still have questions?

If your query isn\'t addressed here, connect with our support desk immediately for assistance.